Universities are increasingly relying on IT infrastructure to meet the diverse needs of their faculty and students. As both the number of Cloud-based enterprise solutions and the users increase, there is a compelling need for automation and orchestration, and a user-friendly interface accessible to all members of the university community to ensure efficient and effective utilization of resources.
Automating the deployment of services within an organisation is an expensive proposition.
Even with today's automation ready infrastructure, to get that automation being used successfully in production requires a large amount of time from expensive integration resources. In addition, the project management infrastructure that needs to go on top of it.
In this article we discuss how defining and offering your services ahead of that automation spend can produce better and more valuable business outcomes.
This is an often overlooked part of any automation programme. These days it is fairly easy to implement the latest technology to automate a piece of infrastructure, there is a module out there for everything and implementing it is a case of getting it tested in a lab and deployed to production.
However, just automating your infrastructure is not good enough. To create real value in an organisation internal customers need to be able to quickly, easily and accurately consume that automation.